If you are unhappy with the way Snagging Survey London has handled your enquiry or personal information, please submit a message through the website contact form and clearly state that it is a complaint. Include enough information for us to understand the issue and respond.
Independent snagging survey providers are responsible for the services they supply. If your complaint relates to an inspection, report, quotation, appointment or other service provided by an independent provider, you should normally raise it directly with that provider.
If your complaint concerns the use of your personal information, you can also refer to our Privacy Policy.